Success stories

    Journey

    How Journey connected marketing spend to closed revenue

    Industry

    B2B SaaS

    Engagement

    Lifecycle & attribution

    Timeline

    10 weeks

    Key result

    Spend tied to pipeline

    The challenge

    What they came to us with

    Marketing spend could not be tied back to pipeline. Campaign reporting and sales reporting told different stories, and neither survived scrutiny.

    Leads leaked between campaign capture and sales follow-up, with no shared definition of what qualified.

    Our approach

    How the work was sequenced

    Focus 01

    Define the lifecycle

    One agreed lead-to-customer model across marketing and sales, with stage entry and exit criteria written down.

    Focus 02

    Routing and scoring

    Automated assignment and scoring so qualified leads reach the right rep while intent is still fresh.

    Focus 03

    Attribution reporting

    Campaign spend connected through the funnel to closed revenue, in reports both teams read the same way.

    The results

    What changed

    End-to-end

    Attribution

    Campaign spend traceable to pipeline and closed revenue.

    Automated

    Lead routing

    Qualified leads reach owners without manual triage.

    Shared

    Funnel definitions

    Marketing and sales report against one lifecycle model.

    They move fast, think strategically, and operate like true partners, not just vendors.
    Head of Marketing, Journey

    What's next

    The team is now tuning channel mix against the attribution data and expanding scoring with product signals.

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